Contact
Get in touch
HomMetra is run by a handful of people, so an emailed message lands with someone who can act on it. Mention the tool and what you expected, and the reply will be specific rather than a canned response.
The tool behind this page is HomMetra, a mortgage calculator. Questions usually involve seeing how a larger down payment changes the total interest or a number that came out differently than expected, and both are useful to hear about.
Reaching us by email
The address to use is support@hommetra.com; we generally reply within one or two business days.
Details that help us
- The tool name or a link to it.
- What you entered — for HomMetra that is usually the loan amount, rate, term and running costs — rounded is fine, since we only need to repeat the arithmetic.
- A short note on the expected versus actual output.
- Browser and device, whenever something looked broken.
If your question is about checking what a house really costs each month, say so in the first line — it helps us find the right answer for HomMetra faster.
Reporting an error in a result
Because the method is written down rather than hidden, an error report is easy to act on. HomMetra works on the principle that it applies the reducing-balance formula to principal and rate, adds the annual tax and insurance divided across the payments, and splits each instalment into its interest and principal parts so the balance can be watched falling, so when a figure disagrees with your own working, one of the two has slipped. Send both and we will find out which.
Your message and your data
Anything you send through this page is used only to answer your message. We do not add you to a list and we do not pass your details on. There is more detail in our privacy policy.